Perky Offer Terms

Send us a qualifying quote and we will offer you a Perky price 20% below it, on the terms below.

2.1 A qualifying quote

1. (a)
   A written quote addressed to your organisation from a UK employee benefits platform, dated no more than 60 days before you send it to us.
2. (b)
   It must cover the same schemes, features and services you would take from us, for the same number of employees. That means the whole package, not just salary sacrifice schemes and retail discounts: features such as Total Reward Statements, Reward & Recognition, Workplace (our employee engagement feed) and Flex Pots are part of the comparison too.
3. (c)
   A quote for a single scheme bought directly from that scheme’s provider (for example a cycle to work or electric car provider) is not a platform quote and does not qualify.
4. (d)
   We match the quote to the lowest Perky package (Attract, Engage or Retain) that includes every scheme, feature and service in the quote that we offer, using the package contents shown on our pricing page. Where the quote includes schemes, features or services we don’t offer, we price the parts that overlap and tell you what is missing.
5. (e)
   We may ask to see the full quote, or other evidence that it is genuine, and may decline a quote we can’t verify.

2.2 How your Promise price is worked out

1. (a)
   We compare the per-employee monthly fee only. One-off fees, integration builds and integration maintenance, the Reward Bundle and other add-ons are priced separately at our normal rates.
2. (b)
   If a quote is not priced per employee per month, we convert it: the total platform fees for the first 12 months, divided by the number of employees, divided by 12.
3. (c)
   Your Promise price is whichever is lower: our list price for the matching package as shown at perkybenefits.co.uk/pricing on the day we send you your Promise price, or 20% below the quoted per-employee monthly fee.
4. (d)
   It will not go below these minimum prices per employee per month: Attract £2.70, Engage £3.50 and Retain £4.30. If 20% below your quote would be lower than the minimum, we offer the minimum, provided it is still below your quote. If the minimum is not below your quote, the Promise does not apply.

2.3 How long the Promise price lasts

1. (a)
   Your Promise price is fixed for your first 12-month term.
2. (b)
   From the start of your second year, you pay our list price for your package as shown at perkybenefits.co.uk/pricing at that time.
3. (c)
   After your second year, price changes follow the rules in your agreement.

2.4 How it works

1. (a)
   We will reply within five Business Days of receiving a complete, qualifying quote.
2. (b)
   The Perky price we send you in writing is valid for 30 days.
3. (c)
   We use your quote only to work out your price and keep it confidential. If you don’t become a client, we delete it within 90 days of receiving it.

If the savings counted under this section for your first year are less than the fees counted for the same year, we will credit the difference against your second-year fees, up to a limit.

3.1 To qualify

1. (a)
   You have at least 10 employees on Perky throughout your first year.
2. (b)
   You go live within 30 days of signing your agreement, unless we cause the delay.
3. (c)
   You switch on at least two eligible schemes and keep them on throughout your first year, unless we withdraw one. The eligible schemes are cycle to work, electric cars, workplace nursery and annual leave trading.
4. (d)
   Within 120 days of going live, you send our launch communications to your employees and facilitate at least one employee seminar, run by us, for each eligible scheme you have switched on: agreeing dates with us and encouraging your employees to attend.
5. (e)
   Your agreement renews for a second 12-month term. The credit applies to that term’s fees.
6. (f)
   You pay our invoices on time, meaning by the due date in your agreement. If you pay after the due date in three consecutive months, the guarantee no longer applies. An invoice you dispute in good faith under your agreement doesn’t count against you for this purpose.

3.2 Your first year

Your first year is the 12 months from the date you go live, or, if you joined with Switch Hero, the 12 months from the date paid fees start. Your second year is the 12 months after that.

3.3 What we count as savings

1. (a)
   We count two things, worked out from your Perky payroll reports for your first year at the rates for the tax year concerned:

   1. (i)
      your employees’ income tax and National Insurance savings on their salary sacrifice deductions; and
   2. (ii)
      your employer National Insurance saving on the deductions for eligible schemes, at the employer Class 1 National Insurance rate for the tax year concerned.
2. (b)
   Where we hold salary data for an employee, we use it to work out their income tax and National Insurance savings. Where we don’t, we assume basic-rate income tax at 20% and employee National Insurance at 8%.
3. (c)
   For salary sacrifice schemes other than eligible schemes (for example technology, mobile phone, gym and lifestyle schemes), employees save National Insurance only, so we count no income tax saving on those deductions.
4. (d)
   Electric car savings are counted net of the Class 1A National Insurance on the car’s benefit in kind, and the employee’s saving is counted net of the income tax on that benefit in kind.
5. (e)
   Pension salary sacrifice counts, and is treated as an eligible scheme for this section, only where you use our full Pension Management functionality alongside your pension broker or independent financial adviser, in which case your payroll reports show the pension deductions.
6. (f)
   Because we don’t run your payroll, this is a standard calculation from your deduction data, not your actual tax or National Insurance bill. Savings are counted before any Employment Allowance.
7. (g)
   Where an employee leaves or opts out, we count the deductions on your payroll reports for the months they ran.

3.4 What we count as fees

The per-employee monthly fees you paid us for your first year, excluding VAT. Integration builds and maintenance, the Reward Bundle and one-off fees are not counted.

3.5 Your statement and how to claim

1. (a)
   We will send you a year-one statement within 30 days of the end of your first year, showing your employees’ savings and your employer National Insurance saving separately.
2. (b)
   To receive a credit, claim it in writing within 30 days of the date of your statement.

3.6 The credit

1. (a)
   The credit is your year-one fees minus your year-one savings.
2. (b)
   We apply it as a credit of up to one third of the per-employee monthly fees on each invoice for your second year, until it is used up.
3. (c)
   It is never paid in cash. Any credit not applied by the end of your second year, or when your agreement ends if sooner, lapses.

1. (a)
   Switch Hero is for employers with an existing written agreement with a UK employee benefits platform. Agreements with a single-scheme provider (such as an electric car provider you contract with directly) don’t qualify.
2. (b)
   You must show us when that agreement ends: written confirmation from your provider, an extract of the agreement showing its end date, or a copy of it. We keep whatever you send us confidential and use it only to confirm the end date. If you don’t become a client, we delete it within 90 days of receiving it.
3. (c)
   We waive our per-employee monthly fees from the date you go live until the date your existing agreement ends, for up to four months. Integration builds and maintenance, the Reward Bundle and one-off fees are charged as normal.
4. (d)
   Your agreement starts on your go-live date. Its initial term is the waiver period plus 12 months: our per-employee monthly fees are nil during the waiver, and your 12-month paid term starts when it ends.
5. (e)
   You remain responsible for giving notice under your existing agreement and for anything it charges you. Salary sacrifice agreements your employees already have continue under their own terms.

If your employees’ take-up of Perky in your first 90 days doesn’t beat their take-up of your previous benefits platform, you can end your agreement and we will refund the fees you have paid us, on the terms below.

5.1 To qualify

1. (a)
   You are moving to Perky from an existing written agreement with a UK employee benefits platform. Agreements with a single-scheme provider (such as an electric car provider you contract with directly) don’t qualify.
2. (b)
   Before you go live, you send us reports or statistics produced by that platform showing, for a recent period, how many of your employees could use it and how many used it. If you can’t provide them, the Pledge doesn’t apply.
3. (c)
   Before you go live, we agree with you in writing your baseline take-up: the percentage of your employees who used that platform, as shown in those reports for the most recent period they cover. We may ask to see the full reports, or other evidence that they are genuine, and may decline a figure we can’t verify.
4. (d)
   You go live within 30 days of signing your agreement, unless we cause the delay.
5. (e)
   From your go-live date, everyone who could use your previous platform is set up as an employee on Perky, and you send our launch communications to them within 14 days of going live.

5.2 How take-up is measured

1. (a)
   Your 90 days run from the date you go live, or, if you joined with Switch Hero, from the date paid fees start.
2. (b)
   Your Perky take-up is the percentage of your employees who have activated their Perky account and, in the last 30 of your 90 days, used Perky: placed an order, made a purchase, claimed a discount, saved a benefit or used one of our services. We measure this from our platform data.
3. (c)
   The Pledge applies if your Perky take-up is not higher than your baseline take-up.
4. (d)
   Within 10 Business Days after your 90th day, we send you a take-up statement showing both figures.

5.3 How to claim

1. (a)
   Claim in writing within 30 days of the date of your take-up statement.
2. (b)
   Your agreement then ends on the day we receive your claim. No fees are payable for the rest of its term. Your agreement’s other provisions on what happens when it ends still apply.
3. (c)
   Within 30 days of your claim, we refund every per-employee monthly fee and any implementation fee you have paid us under your agreement up to that day, with the VAT you paid on them. The refund is paid to you, not credited. Integration builds and maintenance, and amounts invoiced for salary sacrifice orders, gift cards and Participating Employee Fees, are not refunded.
4. (d)
   If you don’t claim in time, the Pledge lapses and your agreement continues.

5.4 Salary sacrifice when your agreement ends

1. (a)
   Orders your employees have placed that we have not yet placed with a provider are cancelled, and we refund anything you paid for them.
2. (b)
   Orders already placed with a provider, and items already supplied, can’t be cancelled through Perky. You bought them, and each salary sacrifice arrangement is between you and your employee, so it continues under its own terms: for example, a car lease or a cycle hire runs to its end with the provider.
3. (c)
   You remain responsible for those arrangements, including carrying on the salary deductions through your payroll and paying anything you owe a provider. Our refund covers our fees only, never the cost of an item.
4. (d)
   When your agreement ends, we send you a final payroll report listing each running arrangement, its monthly deduction and its end date, so you can continue them.

1. (a)
   Switch Hero can be combined with the Perky Promise or with the Savings Guarantee.
2. (b)
   The Perky Promise and the Savings Guarantee can’t be combined: Promise pricing is already discounted.
3. (c)
   The Perky Pledge can be combined with any of the other offers. Claiming it ends your agreement, and every other offer in it ends at the same time: no Promise price, Savings Guarantee credit or Switch Hero waiver carries on.

1. (a)
   We may change or withdraw these offers for new enquiries by giving at least 30 days’ notice on this page. An offer already written into a signed agreement keeps the terms it was given on.
2. (b)
   These terms are governed by the law of England and Wales.
3. (c)
   Questions about these offers: email support@perkybenefits.co.uk.