1.Who we are
Perky Benefits is the trading name of Perky Limited, a company registered in England and Wales with company number 16666581. Our registered address is 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom, and you can contact us either by post to this address or by emailing support@perkybenefits.co.uk.
For the purposes of UK data protection law, we are the data controller for personal data collected through this website.
2.What this policy covers
This privacy policy applies only to personal data collected through our public website — for example, when you browse pages, contact us, or fill out a form.
If you use our employer or employee platform, a separate privacy policy will apply.
3.The data we collect about you
We may collect and use the following types of personal data:
| Type of data | What it includes |
|---|---|
| Identity Data | Your name, job title, or organisation (if you provide them). |
| Contact Data | Your email address, phone number, or postal address if you contact us or fill out a form. |
| Technical Data | Your IP address, browser type and version, time zone setting, device type, operating system, and similar information collected automatically through cookies and analytics tools. |
| Usage Data | Information about how you interact with our website (for example, which pages you visit and how long you stay). |
| Marketing Data | Your preferences for receiving marketing communications from us. |
We do not intentionally collect any special category data (such as information about your health, race, or beliefs) through our website.
4.How we collect your data
We collect your personal data in a few ways:
- Directly from you: when you fill in a form, subscribe to updates, contact us, or request a demo.
- Automatically: when you visit our website, through cookies and analytics tools.
- From third parties: for example, analytics providers such as Google Analytics.
You can learn more about cookies in our Cookie Policy.
5.How we use your data
We only use your personal data when the law allows us to. Most commonly, we use it to:
| Purpose | Example | Legal basis |
|---|---|---|
| To respond to enquiries | When you contact us through our website or by email | Legitimate interests (to respond to potential customer or partner queries) |
| To send you marketing (if you've opted in) | Newsletters or updates about our services | Consent (you can withdraw at any time) |
| To maintain our website and analyse performance | Monitoring how visitors use our site to make improvements | Legitimate interests (to run and improve our website) |
| To keep our systems secure | Detecting or preventing misuse or unauthorised access | Legitimate interests and legal obligation |
| To comply with legal or regulatory obligations | e.g. record keeping, responding to regulators | Legal obligation |
We will never sell your personal data.
6.Marketing communications
We'll only send you marketing emails if you've asked to receive them, or where it's otherwise allowed by law (for example, if you're an existing customer and haven't opted out).
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting support@perkybenefits.co.uk.
8.International transfers
Our main servers are located in the UK.
If any of our trusted service providers process data outside the UK, we ensure that appropriate safeguards (such as UK adequacy decisions or standard contractual clauses) are in place.
9.Data security
We take data protection seriously. We use technical and organisational measures such as encryption, firewalls, access controls and secure hosting to protect your data from loss, misuse, or unauthorised access.
However, please remember that no website can be completely secure, and sending information over the internet is always at your own risk.
10.How long we keep your data
We'll only keep your personal data for as long as it's needed for the purpose we collected it for — usually:
- Enquiry data: up to 12 months after your last contact with us.
- Marketing data: until you unsubscribe or your account becomes inactive for 3 years.
- Technical data: up to 24 months, depending on the cookie or log type.
We may keep some information longer if we're legally required to (for example, for tax or audit purposes).
11.Your rights
You have rights over your personal data, including the right to:
- Access – ask for a copy of the personal data we hold about you.
- Correct – ask us to fix any inaccuracies.
- Erase – ask us to delete your data in certain circumstances.
- Restrict – ask us to limit how we use your data.
- Object – object to our processing (for example, for marketing).
- Withdraw consent – if you've given consent for marketing, you can withdraw it anytime.
To exercise any of these rights, please email support@perkybenefits.co.uk. We may need to confirm your identity before processing your request.
You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you're unhappy with how we handle your data, but we'd appreciate the chance to deal with your concerns first.
12.Third-party links
Our website may include links to other websites. We're not responsible for how those sites handle your personal data — please check their privacy policies before submitting any information.
13.Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with an updated “last updated” date.
If we make significant changes, we'll highlight them clearly on our website or notify you by email if you are registered to receive marketing communications from us.
14.Contact us
If you have any questions about this privacy policy or your personal data, please contact us at: